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Exact Synergy Enterprise   
 

Authorizing service activities in bulk for Service management

Menu path

Service management à Reports à Bulk operations à Bulk authorization 

Introduction

This page allows you to authorize the service activity requests in bulk.

Roles and rights

All users can authorize the service activities in bulk.

Note:

  • For more details on function rights, go to System à Setup à Security à Function rights.
  • For more details on roles, go to System à Setup à Security à Roles.   

What version are you using?

The information in this document is based on product update 252.

How do I authorize the service activities in bulk?

  1. On the Bulk authorization page, define the search criteria under the Criteria section.
  2. Click Refresh.
  3. Select the check box(es) of the service activity requests of the customers to be authorized.
  4. Click Authorize.

Keep in mind: The Authorize button is enabled only if a check box is selected.

Buttons

Fields

Related documents

 

     
 Main Category: Support Product Know How  Document Type: Online help main
 Category: On-line help files  Security  level: All - 0
 Sub category: Details  Document ID: 25.303.781
 Assortment:  Date: 25-10-2013
 Release: 252  Attachment:
 Disclaimer

Attachments
OH-PU252- Authorizing service activities in bulk for SM01.docx 30.3 KB View Download